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Customer care assistant
CATHIA is the virtual assistant of Le Palais de l'Orient. She answers your questions at any time, on our website and on WhatsApp: booking a table, choosing a dish, ordering online, planning an event or finding practical information.
For a specific request, CATHIA prepares your file and hands over to a member of our team, who picks up the conversation exactly where it left off.
What CATHIA does for you
Real-time availability, booking, changes or cancellation, and a waiting list when service is full.
Advice to suit your taste, vegetarian dishes, allergens: Chinese, Thai, Vietnamese and Indian specialities.
CATHIA guides you to order for takeaway or delivery across Greater Libreville, with secure payment and order tracking.
Salons, private hire and catering: CATHIA gathers your needs and passes on your quote request.
Evening calendar, seats left, loyalty programme benefits and gift cards.
Opening hours, directions to Okala, contacts, payment methods: the right answer, at any time.
Two levels of support
Where to find CATHIA
